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Patient Communication

Describe the types of communication that occur between nurses and clients/patients, including verbal and nonverbal, paper, and forms of e-communication ***Explain the factors that influence the communication experience between nurses and clients/patients for both nurses and clients/patients and considers a broad range of factors, including age, gender, and culture. ***Explain how the client/patient communication experience can impact health care outcomes and illustrates with real-world examples. ***Recommends evidence-based strategies to improve nurse-client/patient communication and suggests benchmarks to determine if the strategies are effective. ***Explain how nurse-client/patient communication strategies consider individual demographics connecting the strategies to a broad range of demographics including spirituality, sexual orientation, culture, gender, age, et cetera.

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